Client: One of the largest dairy co-operatives in Netherlands with more than 140 years of experience.

Scope of work:

• Employment Outsourcing to manage the team of  Nutrition Advisors at the retailers.

Duration: Since Jan 2015 up to date.

Headcount: 920.

Challenges

• Manage over 100 distributors, across country;
• Increase sale level, together with improve human management capabilities.

Solutions

• Apply L & A’s know-how to achieve return on investment indicators (KPI) of the project;
• Create new set of KPIs which are more sophisticated;
• Using real time mobile application to monitor;
• Apply L & A’s employee outsourcing model.

Result

• Improve sales efficiency at outlets: 150%;
• Achieve return on investment indicators of the project;
• Nutrition advisor team is become more professional;
• Client trusts and assign 04 more new projects on other channels with total 500 new headcounts.
• In 2018, FCV decided to re-sign contracts with L & A. Contract time is from 2018 to 2021.