Client: The world’s leading company in paints and coatings, as well as a major manufacturer of specialty chemicals, based in Amsterdam, Netherlands with 45.000 employees in about 80 countries

Scope of work:

• Employment outsourcing for sales and technological departments.

Duration: from 2012.

Headcount: ~ 200.

Project’s challenges:

• Tough and thorough recruitment, especially with specialized positions; unexpected reports to be done in a short lead time;
• A lot of problem solving due to the frequent change of recruitment requirements;
• Fast resolution of issues if any.

Solutions:

• Take advantage of the client’s unused database; co-work closely to cut short recruitment lead time;
• Participate client’s interviews with managerial candidates to comprehend expectations and draw lessons;
• Build a clear operating and problem-solving framework; Be ready to immediately answer questions from the client and the contractors.

Results

• Contractors under L & A management always achieved 100% KPI.