Blog Services/Retail

Retail/Services – Golden ABC – Employment Outsourcing Showcase

Client: GOLDEN ABC

Scope of work:

  • Employment outsourcing, including recruitment of salespeople, Vice/Managers for retail shops.

Duration: Since April 2016.

Headcounts: Nearly 100.

Project’s challenges:

  • Response and collaboration by Store Managers is slow due to the scarcity of headcount, which results in inactive HRBP’s solution of the unexpected incidents;
  • High turn-over rate.

Solutions:

  • Continuously searching for suitable candidates as back-ups for rush seasons like Tet, Christmas, etc;
  • Deploy workshops to train managing team; support on building clear operation framework; and improve their soft skills for better management.

Results

  • The sales result always achieves from 90% to 100% of the client’s expectation;
  • The turnover rate is reduced by 50%.


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